Dear Donna-Jean, I just had to sit down this morning and tell you how much you are so greatly appreciated for all you've done for our family and helping us find our dream home!
As many people know, finding a home is an emotional, exhausting and sometimes frustrating process. I've learned that it doesn't matter how much money you have to buy a home, it depends on having a good realtor to help protect and preserve the enjoyment; to be professional and knowledgeable when called upon, but a friend when needed!
When we first worked with you in February 1997 on the purchase of our first home, we were so scared and anxious, never having completed such an enormous financial transaction (other than our wedding!) thus far. You held our hand the entire way! I know you protected us from a lot of "real estate" confusion and were always selective on the issues that we need to deal with, the rest you voluntarily laid on your shoulders! We appreciated that. That's why when we decided to sell our house this year, we didn't even hesitate on calling you. We were comforted knowing you were with us and would tell us honestly what we needed to know and how to proceed. Again, you held our hand the entire way! We have alot of friends that have bought and sold their homes and often I hear negative experiences, but none of which I can relate. Your professionalism and genuine care meant so much.
We're on our second home now and we know that in large part, it's because of your help. Thanks so much for always going that unconditional extra mile just because you cared!
Your Clients for life,
Warren, Lynn, Jacob and Zachary Taylor
Dear Donna,
When Diane and I started looking for a house in '97, if someone had told us that there was an agent out there that would spend nearly every weekend for six months taking us to see homes, who would stick with us through several loan status changes and be willing to show us houses based on what we could afford that month, I would have said they were naive or just full of it. But that is exactly what you did! You never put pressure on us to buy what we didn't need or to settle for something we didn't really want. Several times you warned us of defects that would have been costly in the long run. When it came time to close the deal you were there to make sure every "i" was dotted and every "t" was crossed. You allowed us the luxury of time to find a house that was exactly right for us.
This year, when we decided to sell that townhouse and buy a bigger single family home, there was no hesitation at all. Your advice helped us achieve our goal of a short time on the market, and to get into the home we really wanted. We were suprised to sell on the very first day, for more than we expected! Again, you took care of all the details and made sure we were aware of our options. A truly amazing experience. In this age of non-service and "buyer beware", you were there to look out for our family. Thank you.
Dan, Diane, Parker and (coming soon) Amanda Darlington